Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email, phone number, business name, address
• Payment Information: Credit card details (processed securely via Stripe)
• Usage Data: Call records, voicemail messages, service usage patterns
• Technical Data: IP addresses, device information, browser type

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Service Providers: Third parties who perform services on our behalf (payment processing, hosting, analytics)
• Telecommunications Partners: Carriers and providers necessary to deliver our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition

We do not sell your personal information to third parties.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services:

• Account Data: Retained until account deletion, then 90 days
• Call Records: Retained for 12 months by default
• Call Recordings: Retained per your configured retention period
• Voicemail: Retained for 30 days unless saved
• Billing Records: Retained for 7 years for tax purposes

5. Data Security

We implement appropriate security measures including:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers with physical security

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze service usage. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be transferred to and processed in the United States. By using our services, you consent to this transfer.

10. Changes to This Policy

We may update this policy periodically. We will notify you of any material changes via email or through the service.

11. Contact Us

For privacy-related questions or requests, contact us at: